Success for us means building an industry leading business with deeply embedded beliefs, values and behaviours.
Our business is customer and culture centric. We consider culture as the way things are done, and our people are the tools to do it. We start culture building with a set of beliefs and values, which then creates the right behaviours.
Values define the character of our organization and our people, while culture is its current personality. Our B-E-S-T values define how we treat each other and how we work with our customers, partners and vendors.
Be Customer Centric
Ethics & Integrity First
Think Like The Owner
Our business has sustained since 1986 only because of our strong team, which has stood the test of time.
Champion teams drive champion businesses, and well-designed talent management systems along with a great culture drive champion teams:
Continuous Learning and Professional Development
We recognise the importance of continuous learning and professional development in a fast-changing world. It is critical to staying up-to-date and relevant, broadening our perspectives, sparking creativity and being curious. Through various initiatives and programs, we actively invest in our people to equip them with the skills, resources and capabilities necessary for excellence at work.
Inclusion & Diversity
We are committed to an inclusive environment in which all people are respected. We want our people to feel that they are heard and their diversity is welcomed. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexualorientation or anything else that makes us different. We have a balanced people policy in all aspects, and respect human rights. We comply with all national laws and are committed to upholding human rights.
It is part of who we are, and the way we work, every day. Our goal is zero harm – because your family is waiting for you.
We work to keep our people, contractors and communities safe and healthy by managing risks, promoting a safety-first culture and focusing increasingly on health and well-being. We have defined a health, safety and well-being policy as well as rules in our organisation, and conduct regular trainings and workshops to ensure full adherence to the same. We also work with global industry leaders to benchmark and improve our safety standards.
We record and closely monitor injuries, incidents/ near-miss, occupational illnesses and fatalities. We believe that all incidents and work-related health risks are preventable, so we focus on identifying, understanding, managing and, where possible, eliminating these. We believe in complete accountability for health and safety at a personal and departmental level, as well as across the organisation. We have a track record of putting safety first, and having ZERO fatalities or serious injuries since our inception in 1986.
We also partner with local health organisations and hospitals to help our employees, contractors and communities manage their health, and provide health as well as personal accident insurance coverage for our team if not covered under regulatory insurance requirements.
Managing Major Hazards
Managing major hazard risks and preventing serious incidents is critical to our business. We identify major hazard risks - which are low probability, high consequence events - and manage them through various controls, external reviews and compliance audits. Standards and procedures provide a consistent approach for implementation and audit. We remain committed to minimizing process safety risks across all our operations.
We are committed to zero harm and zero fatalities at all our workplaces and operations. We continually improve our safety culture, and actively learn from global industry leaders. Our risk management process helps us understand short-term safety and long-term health impacts of our operations.
We ensure that all controls are implemented and working as designed. If they are not, we stop the activity until it is safe to continue. For example – for maintenance of our bucket elevators, we start by identifying all sources of energy and verifying that they have been shut off. If the critical controls are not in place, the activity does not start.
We continue to report near misses, specifically focusing on incidents with potential for a major consequence, serious injury or fatality, so we can investigate and learn from these to improve our controls for effectiveness.
Caring for our employees extends beyond physical safety, and includes their health and well-being. We work hard to create a positive and supportive work environment for all our people, and promote a healthy, balanced lifestyle including work-life balance, good nutrition, regular exercise, yoga and access to healthcare. All this is further enabled through regular workshops, sessions and team events across the year.
We understand the importance of having informal relationships. We therefore encourage our people to develop friendships outside of work, and seek support from peers at all levels of our organisation in times of need. This is also facilitated through various team events hosted by the organisation
‘BE SAFE’ Cards - A Daily Reminder
We give our people, contractors and visitors a safety card with simple but powerful words – ‘BE SAFE. Your family is waiting for you.’ – in English as well as the local language. These can be easily placed in one’s wallet. It has our Health, Safety & Well-being rules on the backside. This card serves as a daily reminder to never compromise and get back home safely, as your family depends on you.
This is a small but impactful safety initiative by JAYCEE.
We do not compromise on ethics and integrity – which is key to building and sustaining trust with industry stakeholders and protecting our reputation.
High performance with high integrity is the key to sustainable success. Acting with integrity is about doing the right thing at all times, being completely transparent and telling the whole story, not just selective facts. We follow laws and regulations in word and spirit, and do not tolerate legally compliant, but morally wrong actions. When faced with moral or ethical dilemmas, we always ask ourselves not what is legal, but what is right, fair and honourable. We encourage people to escalate issues to the leadership, and have strong governance and accountability processes to ensure our business acts in line with laws, regulations and our values.
The JAYCEE Code of Conduct (“JCoC”) provides clear standards on how we should conduct our business, no matter where we work or where we are from. It helps us make the right choices.
Health, Safety & Well-being
We believe all incidents and work- related health risks are preventable. We commit to the goal of everyone going home safe and healthy every day.
Inclusion and Diversity
We commit to a fair and inclusive working environment, which respects diversity.
We respect each person’s privacy and comply with all laws in the collection, use and protection of personal information related to our business.
We use company property, assets and resources to conduct company business and not for personal gain or non-authorised use.
Bribery & Corruption
We commit to not engaging in bribery or corruption within our organisation.
We protect our business and ourselves by responsibly managing our own and third parties’ confidential information. We never use it for personal advantage.
We build trust by being direct, truthful and transparent in our communication - with sincerity and authenticity.
Conflicts of Interest
We ensure our personal activities, interests and relationships do not conflict with our responsibilities at JAYCEE.
We compete ethically and lawfully in all our activities.
We protect our intellectual property and respect that of others.
Government & Civil Society
We respect all governments and societies, and comply with all laws and regulations wherever we operate.
We commit to upholding human rights, and treating each individual fairly irrespective of any factor.
We commit to conserving our environment for our future generations.
We commit to supporting and uplifting local communities and develop strong relationships based on respect, open conversation and shared benefit.
Our integrity, and reputation, depends on the actions and decisions our people make each day. We monitor and review each aspect of JCoC across our organisation dynamically, and address issues/ concerns quickly when they arise. All our people, suppliers and contractors sign an “Integrity Undertaking” as a commitment to doing the right thing
We are committed to a culture of transparency, and encourage our people, partners and contractors to speak up about their issues and concerns. We empower our people to seek guidance when faced with a business integrity dilemma, and also conduct sessions to create awareness and mitigate potential risks
When faced with a business integrity dilemma, we ask ourselves some questions:
If any of our people break the law, JCoC or any of our policies and standards, we take strict disciplinary action which might include termination and legal consequences.
Our Supplier Code of Conduct succinctly outlines our expectations of our suppliers and contractors with respect to key issues, and sets the boundaries. It makes it clear that we may choose not to work with suppliers who do not meet our standards.
Our “Know Your Supplier” (KYS) procedure guides our supplier due diligence process, and helps identify and mitigate potential risks of engaging, renewing or extending a relationship with a supplier. All existing and new suppliers have to satisfy the KYS procedure before working with JAYCEE.
We have a standardised “Know Your Customer” (KYC) procedure to get detailed information of our customers and understand potential risks involved in doing business with them. We also look for ways to proactively speak with our customers about sustainability issues across our value chain.
We measure our achievements not just by the success of our customers, but also the well-being of our planet and communities. As a promise to our future generations, we are actively contributing towards the following Sustainable Development Goals of the United Nations.
We reduce embodied carbon emissions in the building and construction industry, lower pollution (air, land, water) and enable sustainable construction, thereby reducing the adverse per capita environmental impact of cities. Usage of low carbon construction materials also increases longevity of structures, significantly conserving resources over its life cycle.
We help accelerate decarbonisation of our global economy, by reducing embodied carbon emissions in the building and construction industry. Advocacy and sales of low carbon construction materials worldwide enhances our capacity for climate change mitigation, adaptation and impact reduction. This in turn will diminish the frequency and severity of extreme events such as flooding, heat waves, storms, etc.
We enable environmentally sound management of industrial waste streams, and significantly curtail their release to air, water and soil - minimizing their adverse impact on human health and the environment. By substituting conventional materials and increasing longevity of structures, we help conserve natural resources and reduce irreversible environmental degradation. Reducing, recycling and reusing industrial waste enables greater resource efficiency and helps us transition towards a circular economy.
We help promote inclusive and sustainable industrialisation, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes. Through innovation-driven research and development, we upgrade the industry, boost the economy, make supply chains more efficient and build capacity for a higher skilled and more educated workforce. By advocating and supplying low carbon construction materials, and providing technical support, we facilitate sustainable and resilient infrastructure development in developing nations such as Africa and small island states.
Jobs are the cornerstone of economic and social development. We create multiple direct and indirect jobs at all our operations, thus contributing towards reducing unemployment in our economy. We provide safe, comfortable and secure working conditions, while protecting human rights/ labour rights and promoting inclusiveness and equality across our organization. Our keen focus on health, safety and well-being ensures zero harm to people, while our training programs support capacity building and high levels of productivity.
Businesses cannot thrive where communities fail. Therefore, we take corporate social responsibility very seriously and dedicate time, effort and resources to various initiatives for uplifting of communities.
We have adopted the ‘green workplace’ model to enhance our eco-efficiency through various thoughtful initiatives like installing energy-saving lights, digitizing and reducing paper-usage, encouraging environmentally-efficient transportation such as car pools, public transport, etc., using bio-degradable materials/ products, minimizing and recycling waste.